CQTAI

Invoicing for Top-Ups

After a successful top-up, you can request a VAT invoice for the top-up order in the console.

Steps

  1. Sign in to the console and open the "Billing / Top-up Orders" page.

  2. Find the top-up order you want invoiced (status "Paid").

  3. Click "Request Invoice" on that order.

  4. Fill in the invoice details:

    FieldDescription
    Title typeIndividual / Company
    Invoice titlePersonal name or company name
    Tax IDRequired for company invoices (Unified Social Credit Code)
    Invoice iteme.g. "Information Technology Service Fee"
    EmailUsed to receive the electronic invoice
  5. After submitting, wait for review; the electronic invoice will be sent to the email you provided.

Notes

  • Invoice amount: Issued for the actual amount paid on the order.
  • Invoice scope: Only paid top-up orders can be invoiced; bonus credits are not included.
  • Invoice type: Defaults to an electronic general invoice; for a special VAT invoice, select it in the invoice details and provide complete company information.
  • Delivery time: Usually sent within 1–3 business days after approval.

For special invoicing needs, please contact support.