Invoicing for Top-Ups
After a successful top-up, you can request a VAT invoice for the top-up order in the console.
Steps
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Sign in to the console and open the "Billing / Top-up Orders" page.
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Find the top-up order you want invoiced (status "Paid").
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Click "Request Invoice" on that order.
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Fill in the invoice details:
Field Description Title type Individual / Company Invoice title Personal name or company name Tax ID Required for company invoices (Unified Social Credit Code) Invoice item e.g. "Information Technology Service Fee" Email Used to receive the electronic invoice -
After submitting, wait for review; the electronic invoice will be sent to the email you provided.
Notes
- Invoice amount: Issued for the actual amount paid on the order.
- Invoice scope: Only paid top-up orders can be invoiced; bonus credits are not included.
- Invoice type: Defaults to an electronic general invoice; for a special VAT invoice, select it in the invoice details and provide complete company information.
- Delivery time: Usually sent within 1–3 business days after approval.
For special invoicing needs, please contact support.